Privacy Policy

This Privacy Policy explains how Accrua (“Accrua,” “we,” or “us”) collects, uses, shares, and protects information when you use our bookkeeping and controller review service. It works alongside our Terms of Service.

• Information you provide. Details from the intake and onboarding, such as your name, business name, email, industry, and the documents you upload.
• Financial data. Transaction and account data we access on a read-only basis through connections you authorize with your banks, card processors, and accounting platforms.
• Usage data. Basic technical information such as device, browser, and interactions with the portal, used to operate and secure the service.

• To keep your books continuously reconciled and deliver your monthly close.
• To have a controller review your financials and flag items that need attention.
• To communicate with you about your account, documents, and statements.
• To operate, secure, maintain, and improve the service.
• To comply with legal, tax, and regulatory obligations.

Accrua accesses your financial data on a read-onlybasis. We read transactions to keep your books current — we can never move, withdraw, or transfer money, and we cannot initiate payments on your behalf. You can revoke the connections you have granted at any time through the relevant provider.

We do not sell your personal or financial information. We share it only in the following circumstances:

• With service providers and subprocessors who help us operate the service (for example, hosting, data connections, and payment processing), under confidentiality obligations.
• When you direct us to, such as sharing statements with a person you designate.
• To comply with the law, enforce our terms, or protect rights, safety, and security.
• In connection with a business transfer, such as a merger or acquisition, subject to this Policy.

We use administrative, technical, and organizational safeguards designed to protect your information, including encryption in transit and restricted, role-based access. No method of transmission or storage is perfectly secure, but we work to protect your data and to limit access to those who need it to deliver the service.

We retain your information for as long as your account is active and as needed to provide the service, and afterward as required to meet legal, tax, accounting, and recordkeeping obligations. When information is no longer needed, we delete or de-identify it.

Depending on your location, you may have rights to access, correct, export, or delete certain personal information, or to object to or restrict some processing. To make a request, email hello@accrua.co and we will respond in accordance with applicable law.

You can also revoke the read-only connections you have authorized at any time, though doing so may prevent us from keeping your books current.

We use a small number of cookies and similar technologies to keep you signed in, remember preferences, and understand how the service is used. You can control cookies through your browser settings, though some features may not function properly without them.

Accrua is a service for businesses and is not directed to individuals under 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. When we make material changes, we will update the date above and, where appropriate, notify you. Your continued use of the service after changes take effect constitutes acceptance of the updated Policy.

Questions about this Privacy Policy or your information can be sent to hello@accrua.co.